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"Electronic transactions will become the prevalent way to deal with third parties. Business transactions will be increasingly automated. The penetration of sophisticated, multi-purpose mobile devices, of applications such as mobile email, and the extension of Internet access through mobile networks and WiFi, will continue the trend towards mobility and convenience."
ePay merchants can now process credit card transactions in foreign currencies, with a simple addition to the web application. There are no additional Multibase charges. A foreign currency bank account is required to settle transactions, which is currently available through NAB.
3D (3 Domain) Secure is a new credit card transaction security technology, marketed as Verified by Visa and Mastercard SecureCode. It provides merchants with real-time authentication of a cardholder's account ownership during online payment transactions, by redirecting the transaction to a web page at the cardholder's bank and requiring the buyer to enter their personal password. If the cardholder is verified, the card issuer (the buyer's financial institution) guarantees payment of the transaction to the merchant in the event of fraud or dispute. 3D Secure is now available to Multibase ePay merchants.
Multibase has worked with partners Verifone Australia and GM Cabs to enable the new top-of-the-line Verifone VX-670 terminal for the cellPay service, which processes credit card transactions from wireless EFTPOS terminals. Debit transactions will be available shortly. We are now able to extend the cellPay service to other merchants who wish to process transactions anywhere that can access a mobile phone network. There are also opportunities to integrate mobile platforms into everyday business applications.
The world-wide growth in ecommerce has meant that credit card schemes such as Visa and Mastercard, and card issuers such as the banks, are introducing new security and fraud control measures. Any server, network device, or communications link that stores or transmits credit card numbers now needs to comply with the Payment Card Industry Data Security Standards (PCIDSS). Always conscious of security, Multibase is now working towards the highest level of compliance, involving even greater security and certification by accredited external auditors.
If you have any questions about PCI standards and how they affect your business, or about the opportunities to grow your online business, please email Multibase Customer Service or phone 02 9805 1911.
"With faster fixed and mobile broadband, the development of server virtualisation, and the mainstreaming of software-as-a-service, business-critical applications will increasingly be hosted by managed service providers."
Every organisation needs a good "brochure" web site to present its shopfront to the online world. Recently we have seen more organisations renovating their existing online presence with new "makeovers" and reducing maintenance costs by implementing a content management system to enable in-house management. The tools for this have improved significantly.
At the same time, we continue to see more evidence of organisations moving daily business operations to the Internet. Increasingly, new business applications are being built for the net, rather than for PCs or the in-house network. These applications have advantages such as remote access for business staff, the ability to develop and deploy application changes more rapidly, and the option to provide controlled access to your business systems for stakeholders such as suppliers and customers.
As well as simple web sites, Multibase undertakes custom development of new web systems, manages existing systems, and can integrate or repurpose existing systems or databases into new web applications. Our typical projects are more customised and flexible than "out of the box" software, yet we can often offer more speed, value, reliability and maintainability than entirely custom development. To this we bring our experience, business ethics, and longevity combined with our personal commitment and range of skills to help our customers grow their business from their existing assets.
With all the exciting developments in the web space, the company web site is still an important part of Multibase's business. With constantly improving site design processes, new design and development staff, and exciting new developments in hosting, Multibase can offer your business a complete design, development and hosting service for simple brochure sites to more complex interactive and content management.
A Multibase customer delivers a wide range of business information through its web site to its clients Australia-wide. There was a new requirement to deliver the same information, securely, to third party applications designed and built by any number of our customer's clients. Our job was therefore to develop an interface that would make this information available. Our customer's clients' applications can now deliver this information through their own internal systems.
Multibase is providing experienced programmers for maintenance, support, and minor enhancements to legacy applications, particularly for CL applications. We are also building modern web browser front ends for existing applications, retrieving data from legacy applications for new web systems, and integrating systems for business acquired through mergers and acquisitions. Our experienced and capable CL developers are available to support existing applications.
The increasing sophistication of web users, the need for dynamic content and the importance of the corporate web site, it's important to refresh the content of every web site regularly. With today's content management systems, with minimal technical skill it's now feasible for organisations to manage existing web site content and progressively grow its coverage. When integrated with more complex custom functionality, a CMS like DotNetNuke or those available for the Linux platform offers an economical, flexible means for a content-rich web site.
To discuss the development or renewal of your web site, please email Multibase Customer Service or phone 02 9805 1911 for a free, no-obligation consultation.
Multibase takes both security and reliability seriously, across the range of threat protection, detection and response activities, at application, server and network levels of its hosting service. As well as third party audits, in the course of day to day business we run regular security audits, as well as intrusion detection tests, security checklists for new server installations, and a wide range of other relevant procedures. In 2008, the entire network will be undergoing major upgrades.
One of our most successful recent hosting services is the growth of virtualisation. Multibase provides and manages the hardware, operating system, security, monitoring, networking and backup. Multiple clients are hosted on one physical server, however the server is configured so that each user has a dedicated root password, processor power, and server space. The environment can be customised extensively for the site owner. This is suitable for significant business applications with specialist privacy, security and performance requirements. Virtualisation offers many of the benefits of a dedicated server, at a lower price.
To enquire about Multibase hosting, including moving your application to a virtual dedicated server, please email Multibase Customer Service or phone 02 9805 1911.
With the growth of Multibase staff numbers to nearly 30, the responsibilities of some staff have changed. Senior team members such as Ann, Kyle, Neil, Mark, and Steve are now responsible for major projects and for supporting the customer service and development teams as required, rather than the day to day analysis and delivery of the normal range of customer requests.
The customer service team is now our single point of contact for all new requests. Our goal is a team that can rapidly understand your requirements, and deliver quality results as soon as possible, while retaining our personal approach.
If you have any questions about customer service operations, please email Multibase Customer Service or phone 02 9805 1911.
Unhappy with your move to a competing sport web site provider? Miss the quality and dynamism of a SAMSON web site? Frustrated with unfulfilled promises and poor support? Multibase offers reduced setup fees for associations returning to the SAMSON Sports Administration and Management system. See www.isport.com.au or phone us to discuss how we can bring your site back to the 21st century.
To find out how Multibase can help your sports organisation run better, please email Multibase Customer Service or phone 02 9805 1911.
We can be contacted via email at customerservice@mbase.com.au, on the at www.mbase.com.au, or by telephone on 02 9805 1911.
We're always willing to talk about your technology plans, answer any questions you have about your current products and services or talk about upgrading to a higher level of service.